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Frequently asked questions
Here are some common questions about our company.
You can reach our customer support team by emailing livoperfumes@gmail.com , calling +91 8369108484, or on WhatsApp. Our dedicated team is available to assist with any inquiries or issues.
We’re committed to providing prompt and effective solutions to ensure your satisfaction.
Yes, please see our Return & Refund Policy for details.
After placing your order, you’ll receive a confirmation email with a tracking link once your item is shipped.
Yes, you can cancel or modify your order before it has been shipped. Once the order is shipped, cancellation or changes are no longer possible.
To request a cancellation or change, please contact our support team as soon as possible at WhatsApp with your order number.
Yes, absolutely. All our perfumes are thoroughly tested to ensure they are safe for everyday use. Your safety and satisfaction are our top priorities.
Returns are accepted within 7 working days from the date of delivery.
A return is only valid if:
- You received the wrong product, or
- The product was damaged upon arrival